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800-890-HEAT, 800-890-4328

Heating System

When you select United Air Temp for the installation of climate control equipment, you are selecting the very finest people, equipment, and workmanship. We have been delivering superior heating and cooling systems since 1931.

We have a technical staff of more than 175 people who receive more than 6000 hours of training each year. We have designed and installed more than 55,000 systems and provide service to more than 60,000 families each year. We have received many accolades from sources such as Washington Checkbook, and Neighbors Choice Awards for superior value and quality.

Our technicians have the experience, training, and ability to trouble shoot all types of hot water boilers, gas-fired furnaces, and heat pumps. Our vast experience and neighborhood focused business model (over 20 local service branches) positions us to render quick, efficient and reliable service.

From factory-trained and certified installers to our certified climate consultants, we have the ability, training, and experience to help you assess your current situation, design the appropriate solution, and install the correct product in order to deliver the comfort that you deserve.

Our continuing education policy keeps our staff current on the newest products as they come on the market. Our experience allows us to assess the potential of these products to determine if they will benefit you our customer.

The best way to protect your family, your home, and your investment is with regular maintenance. Today more than 60,000 customers use our service on a regular basis. Why don’t you give one of our customer service specialists today to learn more about our “Full Service Agreements”? 800-890-4328

Heat Pump Tips:
  • Set thermostat at one temperature. Constant adjusting can cause higher utility costs.
  • If using your thermostat as a setback type, limit the setbacks to twice a day such as when you are at work and when you are sleeping.
  • Only setback the thermostat 6% of desired temperature( approximately five degrees)
  • In heating, try not to set the thermostat below 65 degrees.
  • In cooling, try not to set the thermostat below 70 degrees. Besides higher utility costs, this can cause the indoor coil to freeze and cause condensation in the house.
  • Make it a habit to look at the outdoor heat pump during the winter months for signs of excessive ice or snow build-up on or around the heat pump. Especially after bad weather.
  • If the unit is covered in ice or snow it must be removed for it to work properly. Turn the thermostat to Emergency heat or off and remove the snow and ice. You can pour warm or hot water over the unit to melt the snow and ice. Even cold water from a hose will help.
  • Do not use any sharp objects to pick or knock the ice off the coils of the heat pump. This could cause severe damage and personal injury.
  • Once the unit is clear of snow and ice turn the thermostat back to normal heating. If the unit ices up again, call for service
  • Do not let the outdoor unit sit underneath a leaking gutter. In the winter months, water will drip on the top of the unit and freeze solid. This will restrict the air flow and cause the whole unit to freeze-up
  • Heat Pumps should be elevated 4 to 8 inches above ground level to keep coils clear of snow and ice and to allow for proper drainage. Contact our Service Department if you would like your unit raised. 800-890-4328
Heat Pump Maintenance:
  • Check air filters monthly. Clean or replace as needed
  • Keep outdoor unit clear of snow, ice, and debris. This includes the top, sides, bottom, and around the heat pump.
  • Keep coils clean. If they get dirty you can use a heavy duty degreaser and hose them down. Just turn the unit off first.
  • Keep shrubs pruned back at least 18 inches around all sides of the heat pump
  • Flush the indoor condensate drain in spring before using the air conditioning. This is extremely important if the unit is above or in a finished living area.
  • Some fan motors need to be oiled annually
  • Last but not least, we suggest having your heat pump inspected by a service technician at least once a year
Links of interest:

Home Heating Safety: American Red Cross